You appointments are very important to the Glow By Ive team. They are reserved especially for you. We understand sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours’ notice for cancelations or rescheduling your appointments.
Please understand that when you forget, cancel or change your appointment, we miss the opportunity to fill that appointment time with other clients who miss the opportunity to receive our services.
Any appointment missed, late, or cancelled without 24 hours will result in the complete lost of your deposit which is non-refundable. Appointments cancelled within the last 2 hours of your schedule appointment will be charged 50% of your service.
As a courtesy we send you an email confirmation of your appointment at the time of booking with all the details including exact, location, parking and any information you must know before your arrival. Our online appointment booking scheduling software sends you a reminder over text and email of your upcoming appointment within 24 hours where you have the following options in case you need to cancel or reschedule your appointment.
- Reschedule/change/cancel/modify your appointment in link provided on your email reminder.
- You can contact us by text or call us at 647 799 3521(for faster response
- You can contact us via direct messaging on our social media platforms Facebook@GlowByIve or IG@GlowByIve
No shoes allowed in the studio